Frequently Asked Questions

We've answered our most commonly asked questions. If you have any further enquiries, contact us today!

No, you do not need a referral from a doctor to see us.

For families seeking services, you will need to join our wait list by completing our Pre-Assessment form. Our Admin Team will be in contact with you once we’ve received the completed form.

Yes. WSSP is a private speech pathology service. Please call us to find out our rates.

At WSSP, patients pay the full amount of their speech pathology session and then claim their rebate from Medicare afterwards. If you wish to use the Enhance Primary Care Plan, please make sure your bring your Medicare Care Plan to your first speech pathology session.

No, we do not bulk bill.

We are open on Saturdays between 9am-1pm. Check out trading hours here.

We are primarily a clinic-based service. At times, our existing clients will be offered a one-off preschool or school visit at the discretion of their therapist. Additional fees apply for this.

We provide speech pathology services at some schools on a schools-pay model.

In the event that sufficient notice is not given or you do not attend your scheduled appointment, Word Stars Speech Pathology reserves the right to charge up to the full fee for the cancelled or missed appointment. 

By booking with Word Stars Speech Pathology you agree to our privacy policy and our terms and conditions. You can read more about our Privacy Policy here. Our Terms and Conditions can be found here.

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